Last updated: September 2026

Contact Airport Car Service NYC

Quick answer: Call dispatch at (929) 841-2152 or reserve online on the booking page. Both are available any day, at any hour.

Call dispatch

For new bookings, changes to an existing trip and questions about a quote.

(929) 841-2152

Book online

The secure reservation form shows the trip total and terms before you confirm.

Open the booking form

What to have ready when you call

A quick call goes quicker with the details in front of you. Dispatch will ask for the same things the online form does, because they are what the quote is built on:

The airport code, airline and flight number, or the FBO name for a private flight.
The date and time: landing time for a pickup, the time you want to leave for a drop-off.
The exact pickup and drop-off addresses, including hotel names or building entrances.
How many passengers and how many bags, including strollers, car seats and equipment cases.
The vehicle class you want, or the load so dispatch can suggest one.
The traveler's mobile number if you are booking for someone else.

Changing or following up on a reservation

Flights move, meetings run long and plans change. If something about your trip changes, call (929) 841-2152 with your confirmation details as soon as you know. The sooner dispatch hears about a new flight or an extra passenger, the more options there are, especially for Sprinters and busy holiday dates. Change and cancellation terms are the ones written on your confirmation.

If you are waiting at the airport and cannot find the car, check the confirmation for the named pickup point first, then call dispatch. Do not accept a ride from someone who approaches you inside the terminal; that is not this service.

Where we pick up

Airport pickups and drop-offs run at JFK, LaGuardia, Newark, Teterboro and Westchester County Airport, with rides across the five boroughs, Westchester, Long Island, New Jersey, Connecticut and the Hamptons. Details for each area are on the service areas page. This site is a reservation desk, not a walk-in office, so every trip starts with a booking.

Before you get in touch

Many common questions are already answered on the site. The rates page explains hourly estimates and route quotes. The fleet page shows each vehicle class. The FAQ covers pickups, luggage, child seats and changes. And the trip planner suggests a vehicle class from your passenger and luggage count.

Frequently asked questions

What is the fastest way to reach dispatch?

Call (929) 841-2152. For a new reservation you can also use the secure booking form, which returns the trip total and terms before you confirm.

When can I call?

Reservations can be scheduled any day of the week and at any hour, including late-night arrivals and early departures.

How do I change a reservation I already made?

Call dispatch with the confirmation details and the change: new flight, new time, extra passenger or a different address. Changes depend on availability in the booked class, and the terms on your confirmation apply.

Do you have a walk-in office?

No. This site is a reservation desk. Trips are booked by phone or through the online form and confirmed in writing; there is no public storefront to visit.

Ready to book? Use the reservation page or call (929) 841-2152.